Effective Date: 12th February 2024
Welcome to KarmanEval.com! This Digital Event Ticketing Shipping Policy outlines how we, on behalf of our clients, deliver digital event tickets. By engaging with our services, you agree to the terms of this policy. If you have any questions or concerns, please contact us at contact@karmaneval.com.
1. Order Processing
1.1 Client Authorization: Upon successful purchase of event tickets, our client (the event organizer) authorizes us to handle the digital ticketing process on their behalf.
1.2 Order Confirmation: Customers will receive an order confirmation email directly from AFAGolf.com. This email will serve as proof of purchase.
2. Digital Ticket Delivery
2.1 Ticket Delivery: Digital event tickets will be delivered to the email address provided during the purchase process. Customers are responsible for ensuring the accuracy of the email address.
2.2 Access Method: Digital event tickets may be accessed via a unique QR code, ticket link, or other methods specified in the order confirmation email.
3. Timing of Delivery
3.1 Immediate Delivery: In most cases, digital event tickets will be delivered immediately after the successful completion of the purchase.
3.2 Event Information: The order confirmation email will contain detailed information about the event, including date, time, venue, and any additional instructions.
4. Ticket Access
4.1 Printing: Customers may choose to print the digital tickets or present them electronically for entry to the event, as specified in the event details.
4.2 Lost or Undelivered Tickets: Customers who do not receive their digital tickets within a reasonable timeframe or experience issues should contact our client’s customer support.
5. Refunds and Exchanges
5.1 Refund Policy: Refunds for digital event tickets are subject to the terms outlined by the event organizer. Customers should refer to the organizer’s refund policy for detailed information on eligibility and processes.
6. Security and Fraud Prevention
6.1 Ticket Security: To prevent fraud, customers should keep their digital event tickets confidential and not share them with unauthorized individuals.
6.2 Unauthorized Access: Customers should promptly report any unauthorized access or use of their digital event tickets to our client’s customer support.
7. Contact Information
If you have any questions or concerns about our Digital Event Ticketing Shipping Policy, please contact us at contact@karmaneval.com.